UPDATE May 22, 20:00 BST
Our supplier has identified and fixed a problem with one of their servers in the Seattle area. Those who were affected by this issue should now be able to access the site as normal.
UPDATE 15:45 BST
We’re working with one our suppliers to resolve this issue. Please contact us at firstname.lastname@example.org
if you’d like us to let you know when the issue has been resolved.
We apologise for the inconvenience and thank you for your patience.
We’re aware that some learners in Canada are seeing ‘Page not found’ or ‘Page introuvable’ errors when visiting our site. If you are affected by this issue, please let us know at email@example.com
and include your location and the name of your Internet Service Provider (ISP).